Terms of Service
Terms of Service
Please read these terms before using www.terravellea.com or placing an order. Last updated: September 1, 2026.
Agreement & Eligibility
By accessing the site, creating an account or purchasing from Terravellea, you agree to these Terms and referenced policies. You must be legally able to enter a purchase agreement in your jurisdiction.
Products & Information
We make reasonable efforts to present designs, colors, materials, sizes and included accessories accurately. Screens, daylight and manufacturing variation may affect appearance. Availability, descriptions and prices may change without notice.
Orders, Prices & Payment
An order confirmation acknowledges receipt but does not guarantee acceptance. We may reject or cancel orders affected by pricing errors, inventory issues, payment failure, suspected fraud or legal restrictions. Customers must provide accurate contact, billing and delivery information.
Shipping, Returns & Product Use
Shipping estimates are not guarantees. Shipping and returns are governed by the corresponding store policies. Products are decorative items: hang securely, inspect fittings regularly, keep small parts away from children and pets, and follow our Display & Care Guide.
Acceptable Use & Intellectual Property
You may not use the site for unlawful activity, fraud, unauthorized access, malware, disruptive scraping or infringement. Site branding, graphics and original content are protected by applicable intellectual-property laws.
Third Parties, Disclaimers & Liability
Payments, delivery, analytics and other features may be provided by third parties. To the maximum extent permitted by law, services are provided as available. Our liability will not exceed the amount paid for the product giving rise to a claim, except where law does not allow that limitation.
Changes, Company & Contact
We may update these Terms by publishing a revised date. Terravellea is operated by WEI LING NETWORK TECHNOLOGY CO., LIMITED, RM H2, 4/F, Century Industrial Centre, 33–35 Au Pui Wan Street, Fotan, Shatin, New Territories, Hong Kong. Questions: support@terravellea.com.