Contact Us
Contact Us
Questions about a design, size, hanging method, order or delivery? Send us the details below for faster support.
Customer Support
support@terravellea.com
Messages are reviewed Monday through Friday.
Response Time
Please allow up to two business days during high-volume periods.
Order Support
Include your order number, checkout email and a concise description.
Product Questions
Include the product title or page link and the size you are considering.
Damaged or Incorrect Orders
Contact us within 7 days of delivery. Include clear photos of the item, outer packaging, shipping label and your order number. Please wait for instructions before returning anything.
Company Information
WEI LING NETWORK TECHNOLOGY CO., LIMITED
RM H2, 4/F, Century Industrial Centre, 33–35 Au Pui Wan Street, Fotan, Shatin, New Territories, Hong Kong
Send Us a Message
We are happy to help you choose, hang and enjoy your Terravellea window décor.
Company Information:
Shenzhen Lilin Network Technology Co., Ltd.
Address: Meiheyi Valley 101, Building 1, Fengye Sheng Factory, Chuangye 2nd Road, Area 28, Dalang Community, Xin'an Subdistrict, Bao'an District,
Shenzhen City, Guangdong Province, China