Privacy Policy
Privacy Policy
This policy explains how Terravellea collects, uses and protects information when you visit www.terravellea.com or place an order. Last updated: September 1, 2026.
Information We Collect
We may collect contact, billing, delivery, order, account, device, browser, cookie, support-message and fraud-prevention information. Payment credentials are processed by payment providers and are not stored by us in full.
How We Use Information
- Process orders, payments, delivery, returns and customer support
- Operate, secure and improve the website
- Prevent fraud, abuse and unauthorized access
- Send service messages and, with consent where required, marketing
- Meet tax, accounting, legal and regulatory obligations
Sharing & International Processing
Information may be shared with the ecommerce platform, payment processors, logistics providers, analytics, marketing, fraud-prevention, professional advisers and authorities where legally required. These providers may process data in other countries under appropriate safeguards.
Cookies, Retention & Your Choices
Cookies support checkout, preferences, security and analytics. Browser controls can limit cookies, although site functions may be affected. We retain information only as long as needed for the purposes above. Depending on your location, you may request access, correction, deletion, restriction, portability or withdrawal of consent.
Children & Security
The store is not directed to children. We use reasonable safeguards, but no online transmission or storage method is completely secure.
Controller & Contact
WEI LING NETWORK TECHNOLOGY CO., LIMITED
RM H2, 4/F, Century Industrial Centre, 33–35 Au Pui Wan Street, Fotan, Shatin, New Territories, Hong Kong
support@terravellea.com